Advanced Communication Skills give you:
- Heightened awareness of the factors that affect communication.
- Skills to guide people’s thoughts.
The more aware you are of the factors affecting communication, the more control you have over the effects communication produces.
Having advanced communications skills provides accurate answers to 4 important questions:
- What is in the communication?
- What is not in the communication?
- What is the effect of the communication?
- What will produce the effect you want?