Advanced Communication Skills provide:
- Heightened awareness of the factors that affect communication.
- Skills to guide people’s thoughts.
The more aware people are of the factors affecting communication, the more control they have over the effects communication produces.
Having advanced communications skills provides accurate answers to 4 important questions:
- What is in the communication?
- What is not in the communication?
- What is the effect of the communication?
- What will produce the effect desired?